![]() ![]() ![]() You can claim two (2) year warranty by registering your product through with the product serial number. warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period") when the Product is purchased through an authorized reseller. Return shipping from tomtoc to you in the lower contiguous 48 USA states is covered at no additional cost, all other destinations will require payment for shipping as based on our shipping page fees. If your area is not included in our free shipping area, we will have to charge you for any additional shipping costs before we start repair. tomtoc is not responsible for parcels lost in transit. We recommend using the least expensive shipping method that will provide you with a tracking number and insurance. ![]() Be sure to write your repair number on the outside of your package. ![]() Please send the bag to the address provided in the repair details email. This warranty specifically excludes damages to items stored or carried in tomtoc products. Our quality guarantee policies applies only when products have been put to the use intended by tomtoc and specifically excludes defects from misuse, use beyond a product's intended purpose or coincidental or consequential damage. Tomtoc is dedicated to providing quality products which can protect your digital gear. ![]()
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